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Research Reports

Zairi Institute is globally accepted as a leading Research and Education Centre in the field of Benchmarking and Best Practice Management and an authority on the application of these powerful concepts in a generic fashion across all sectors of the economy.
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Electronic Commerce

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TQM Sustainability

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Corporate Governance

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Supply Chain Management

Creatively and Innovation Management.

Customer perspectives of TQM implantation.

IT Based Knowledge Management & its transfer.

Suppliers perspectives of TQM implantation.

Business Process Management & Change Management.

Casual links between TQM implementation & organizational performance.

Customer needs assessment and consumer behaviors and standing.

TQM implementation in all contests covering manufacturing, Service, Education, Healthcare, Public Sector, NGO’s, SME’s.

Culture aspects of change management and TQM implantation.

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