Zairi Institute is globally accepted as a leading Research and Education Centre in the field of Benchmarking and Best Practice Management and an authority on the application of these powerful concepts in a generic fashion across all sectors of the economy.
- TQM implementation in all contests covering manufacturing, Service, Education, Healthcare, Public Sector, NGO’s, SME’s.
- Casual links between TQM implementation & organizational performance.
- Suppliers perspectives of TQM implantation.
- Customer perspectives of TQM implantation.
- Business Process Management & Change Management.
- Supply Chain Management.
- IT Based Knowledge Management & its transfer.
- Customer needs assessment and consumer behaviors and standing.
- Culture aspects of change management and TQM implantation.
- Creatively and Innovation Management.
- Corporate Governance
- TQM Sustainability.
- Performance Measurement & Management.
- E-Commerce.